Privacy Policy

Last updated: 6 June 2025

Ensocial ("we", "us", or "our") operates the website ensocial.in and related marketing services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and any other details you provide when filling out contact forms, booking a consultation, or communicating with us via WhatsApp, email, or phone.
Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data collected automatically when you browse our website.
Cookies & Tracking: We use cookies, pixels, and similar technologies to analyse website traffic, personalise content, and measure the effectiveness of our marketing campaigns. This includes tools provided by third-party platforms such as Meta (Facebook/Instagram), Google Analytics, and similar services.
Lead Data: If you interact with landing pages, chatbots, or lead forms operated by Ensocial on behalf of our clients, we may collect your contact details and preferences as part of the lead qualification process.

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide requested services
Operate, maintain, and improve our website and marketing systems
Send relevant communications including project updates, service information, and promotional material (with your consent)
Run and optimise advertising campaigns on platforms such as Meta, Google, and others
Qualify and route leads to the appropriate sales teams (ours or our clients')
Analyse website usage to improve user experience
Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your data with:

Service Providers: Trusted third-party tools and platforms that help us operate our business (e.g., CRM systems, email services, analytics tools, advertising platforms).
Clients: If you submit an enquiry or interact with a lead funnel built for one of our clients, your information may be shared with that client for the purpose of responding to your enquiry.
Legal Requirements: When required by law, regulation, or legal process.

4. Meta (Facebook & Instagram) Data

We use Meta platforms for advertising, lead generation, and analytics. When you interact with our ads or landing pages connected to Meta:

Meta may collect data about your interactions through pixels and the Conversions API
We use this data solely for ad targeting, measurement, and optimisation
We comply with Meta's data use policies and applicable data protection laws
You can manage your Meta ad preferences at facebook.com/adpreferences

5. Cookies

Our website uses cookies to enhance functionality and analyse performance. You can control cookie settings through your browser. Disabling cookies may affect certain features of the website.

Types of cookies we use:

Essential: Required for the website to function properly
Analytics: Help us understand how visitors use the site
Marketing: Used to deliver relevant ads and track campaign performance

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Lead data collected on behalf of clients is retained in accordance with client agreements.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict the processing of your data
Withdraw consent for marketing communications at any time
Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: contact@ensocial.in
Phone: +91 91377 06550
Website: ensocial.in